{"id":4076,"date":"2014-10-20T15:45:23","date_gmt":"2014-10-20T20:45:23","guid":{"rendered":"http:\/\/www.livingreliability.com\/en\/?p=4076"},"modified":"2025-11-06T05:32:56","modified_gmt":"2025-11-06T10:32:56","slug":"mesh-use-cases-feedback-manager","status":"publish","type":"post","link":"https:\/\/www.livingreliability.com\/en\/posts\/mesh-use-cases-feedback-manager\/","title":{"rendered":"MESH Use cases – Feedback manager"},"content":{"rendered":"

Glossary<\/h2>\n

Feedback:<\/strong> Structured information provided by the technician to correct or add to the knowledge base.<\/p>\n

Objectives:<\/h3>\n
    \n
  1. Review, Edit, and Accept knowledge recommendations coming from the technicians in the field and shops.<\/li>\n<\/ol>\n

    Actor(s):<\/strong> Reliability Analyst<\/p>\n

    Activities:<\/strong><\/p>\n

      \n
    1. Verify and approve a Feedback.<\/li>\n<\/ol>\n\n\n\n
      Activity 1.\u00a0Access the Feedback\u00a0Manager<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      User action:<\/strong> 1. Hit the Feedback Manager icon.\u00a0\"FeedbackMgr<\/a><\/p>\n

      System response:<\/strong> MESH displays the Feedback Manager module.<\/p>\n

      User action:<\/strong>\u00a02. Select the Equipment Type whose pending Feedback suggestions you wish to process.\u00a0\"FeedbackMgr<\/a><\/p>\n

      User action:<\/strong>\u00a03. Hit the Process Feedback icon adjacent to a\u00a0Feedback suggestion.\u00a0\"FeedbackMgr<\/a><\/p>\n

      User action:<\/strong> 4. Note the boldened node to be modified in the tree view on the left, and description of proposed change with the justification on the right. Hit Next.\u00a0\"FeedbackMgr<\/a><\/p>\n

      User action:<\/strong> 5. Compare the current data with the suggested data. Edit and\/or Approve, or Reject the Feedback.\u00a0\"FeedbackMgr<\/a><\/p>\n

      System response:<\/strong> Warning message is displayed.\u00a0\"FeedbackMgr<\/a><\/p>\n

      User Action:<\/strong> 6. Hit Yes<\/p>\n

      Activity succeeds:<\/strong>\u00a0Dialog closes, the approved Feedback disappears from the list and a Success message is displayed.\u00a0\"FeedbackMgr<\/a><\/p>\n\n","protected":false},"excerpt":{"rendered":"

      Glossary Feedback: Structured information provided by the technician to correct or add to the knowledge base. Objectives: Review, Edit, and Accept knowledge recommendations coming from the technicians in the field and shops. Actor(s): Reliability Analyst Activities: Verify and approve a Feedback. Activity 1.\u00a0Access the Feedback\u00a0Manager User action: 1. Hit the Feedback Manager icon.\u00a0 System response: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86],"tags":[],"class_list":["post-4076","post","type-post","status-publish","format-standard","hentry","category-case-studies"],"_links":{"self":[{"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/posts\/4076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/comments?post=4076"}],"version-history":[{"count":1,"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/posts\/4076\/revisions"}],"predecessor-version":[{"id":8721,"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/posts\/4076\/revisions\/8721"}],"wp:attachment":[{"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/media?parent=4076"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/categories?post=4076"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.livingreliability.com\/en\/wp-json\/wp\/v2\/tags?post=4076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}